Last updated: January 2026
1. Introduction
Ditlou IT Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, company name, and other contact information you provide when contacting us or using our services.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages.
- Cookies: Small files stored on your device that help us improve your experience.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your enquiries and provide customer support
- Send you marketing communications (with your consent)
- Analyse usage patterns to improve our website
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating our business
- Professional advisers such as lawyers and accountants
- Law enforcement or regulatory bodies when required by law
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights (POPIA Compliance)
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Lodge a complaint with the Information Regulator
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: +27 (0) 10 XXX XXXX
Address: Johannesburg, South Africa
